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Our Policies
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Below please see our Privacy Policy
Privacy Policy
Last updated: April 11th, 2024
Konceptoz Marketing Agency, a DBA Of Ambershine International LLC (“us”, “we”, or “our”) operates the website https://konceptozfl.com Offering the Marketing Services.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Use of Data
Konceptoz Marketing Agency uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Konceptoz Marketing Agency will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Konceptoz Marketing Agency may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Konceptoz Marketing Agency
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
Payments Processing.
Payment Processing Statement
At Konceptoz Marketing Agency, we prioritize the security and convenience of our clients’ transactions. To ensure seamless payment processing, we utilize the Squareup platform, a trusted and reputable payment gateway provider.
Secure Transactions:
Squareup employs industry-leading encryption and security measures to safeguard your sensitive payment information. Whether you’re making a purchase, submitting a deposit, or completing a transaction, rest assured that your financial data is protected against unauthorized access or fraudulent activity.
Convenient Payment Options:
With Squareup, we offer a variety of payment options to accommodate your preferences and streamline the transaction process. Whether you prefer to pay with a credit card, debit card, or mobile wallet, our flexible payment solutions make it easy to complete your transactions securely and efficiently.
Transparent Pricing:
We believe in transparency and honesty when it comes to pricing. Squareup provides clear and straightforward pricing with no hidden fees or surprises, ensuring that you know exactly what to expect when making a payment through our platform.
Reliable Support:
In the rare event that you encounter any issues or have questions regarding your payment, our dedicated customer support team is here to assist you. With Squareup’s responsive customer service and our commitment to client satisfaction, you can trust that any concerns will be addressed promptly and professionally.
Continuous Improvement:
At Konceptoz Marketing Agency, we are committed to continually improving our payment processing systems to enhance security, efficiency, and convenience for our clients. By staying informed of the latest advancements and best practices in payment technology, we strive to provide you with the best possible payment experience.
Contact Us:
If you have any questions or require assistance regarding payment processing through the Squareup platform, please don’t hesitate to contact us. Our team is here to support you every step of the way and ensure that your payment needs are met with ease and reliability.
Thank you for choosing Konceptoz Marketing Agency for your payment processing needs. We appreciate your trust and look forward to serving you with excellence.
Refund Policy
At Konceptoz Marketing Agency, we stand behind the quality of our services and strive to ensure the satisfaction of every client. If you are not completely satisfied with the services provided, we offer a 7-day money-back guarantee from the date of delivery.
7-Day Money-Back Guarantee:
If you are not satisfied with the services you have received within the first 7 days after delivery, you may request a full refund of your payment. To initiate a refund request, please contact our customer support team at Billings@konceptozfl.com within the 7-day period. We will process your refund promptly, no questions asked.
Extended Support Beyond 7 Days:
Beyond the initial 7-day period, we remain committed to providing ongoing support and assistance to our clients. If you encounter any issues or concerns with the services provided after the 7-day period, we are still here to assist you.
Problem Resolution:
If you experience any issues or dissatisfaction with our services after the 7-day period, we will work diligently to address and resolve the problem to your satisfaction. Our team will strive to find a solution that meets your needs and ensures a positive outcome.
In-House Credit Option:
In some cases where a refund may not be possible or appropriate, we may offer in-house credit towards future services as an alternative resolution. This credit can be applied towards any future services provided by Konceptoz Marketing Agency.
How to Request Assistance:
To request assistance or discuss a refund or resolution beyond the 7-day period, please contact our customer support team at Billings@Konceptozfl.com. We are dedicated to ensuring your satisfaction and will do everything in our power to address your concerns and provide a satisfactory resolution.
Thank you for Choosing Konceptoz Marketing Agency:
We value your trust and confidence in Konceptoz Marketing Agency. Thank you for choosing us for your marketing needs. We are committed to delivering exceptional service and ensuring your satisfaction with every interaction.
This refund policy outlines our commitment to customer satisfaction and our willingness to address any concerns or issues that may arise. If you have any questions or require further clarification, please feel free to contact us.